The Novawize trust centre

Clear information.
Confident decisions.

How we handle your information, work with you and take responsibility. Our policies, together in one place.

Find the information you need
01Understand your choices02Know who is responsible03Have your voice heard
01
Your information

Privacy policy

Understand what happens to your information when you browse our website, get in touch or ask us about a service.

Read privacy policy
02
Your browser

Cookie policy

A clear view of the small pieces of information used to remember your choices and keep the website working.

Read cookie policy
03
Your engagement

Terms of business

Know what to expect before work begins, from the first enquiry to an agreed scope and a clear handover.

Read terms of business
04
Your voice

Complaints procedure

If something has gone wrong, we want to understand it. Here is a straightforward way to tell us and seek a resolution.

Read complaints procedure
05
Clear responsibility

Business & regulatory information

Different services carry different responsibilities. Know who you are engaging and where professional regulation applies.

Read business & regulatory information
Not sure where to start?

Tell us what
you need.

We’ll help you find the right information or the right person to speak with.

Contact Novawize
A person to talk to

Clear information starts
with a conversation.

If you need help understanding a policy, requesting your information or raising a concern, get in touch.

Email us[email protected]Call our team01733 834248

Monday–Friday, 9:00–17:30
285A Lincoln Road, Peterborough, PE1 4NP

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