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AMToday
BESPOKE SOFTWARE FOR DURHAMSoftware development
Software development
in Durham.
Your way.
Spreadsheets piling up? Systems that don’t talk? We design and build CRMs, portals and business software for teams in Durham that connect your people, simplify the work and make room for what’s next.
Custom coded Your workflows Built to evolve
YOUR WORKFLOWS. YOUR WORKSPACE.
LESS CHASING. MORE DOING.One action. The next step, handled.
Enquiry receivedTask assigned
THERE HAS TO BE A BETTER WAY.Less working around the system.
Less working around the system.
More getting things done.
When your tools don’t fit, your team fills the gaps. Bespoke software can turn those everyday frustrations into a clearer way of working.
The same data. Entered again.
Spreadsheets, inboxes and separate apps leave your team copying information from one place to another.
Connect the information once.Too much chasing for updates.
Who owns this job? Has the customer replied? What happens next? The answers shouldn’t depend on another message.
Give everyone a clearer view.Your business doesn’t fit the box.
You’ve outgrown a generic tool, or your processes need more than another workaround and another subscription.
Build around the way you work.WHAT WOULD MAKE YOUR DAY EASIER?One useful tool.
One useful tool.
Or a whole connected business.
A customer portal, a bespoke CRM, an operations platform or something we haven’t listed. We start with the problem you want to solve.
RELATIONSHIPS, ORGANISED
CRMs that fit your business.
Keep enquiries, customers, conversations and follow-ups in one place. Build a sales or case management journey around the stages your team actually uses.
- Customer records & pipelines
- Tasks, reminders & reporting
ONE PLACE TO CONNECT
Portals that bring people together.
Give clients, staff, suppliers or families a clear place to log in, share information and see what happens next, with access suited to each role.
- Client, employee & partner access
- Documents, requests & updates
eCommerce management
Connect orders, stock, fulfilment, returns and customer service across your sales channels. Build the operational tools behind your shop.
Operations & scheduling
Coordinate bookings, jobs, shifts, vehicles and teams. See what needs attention without chasing updates across different spreadsheets.
Integrations & automation
Connect suitable existing systems and automate repeated steps, from a new enquiry to an assigned task or an invoice ready for review.
Your next product idea
Turn a new service or platform into a focused first release. Start with the useful core, learn from real users and build on what works.
Make the tools you use work better together.Talk through your idea
YOUR INDUSTRY. YOUR EVERYDAY REALITY.Different businesses.
Different businesses.
Purpose-built possibilities.
Here are some of the workflows we can help you explore. Each system is scoped around your users, responsibilities and the way your business runs.
RecruitmentFrom the first application to a confirmed placement.
POSSIBILITIES TO DISCUSS
- Candidate and client records
- Vacancies, interview stages and placements
- Timesheets and document reminders
Care companiesConnect your office, care teams and day-to-day scheduling.
POSSIBILITIES TO DISCUSS
- Staff rotas and visit scheduling
- Onboarding and training records
- Management reports and authorised team access
Schools & educationMake learning and administration easier to follow.
POSSIBILITIES TO DISCUSS
- Learner and staff portals
- Course bookings and learning resources
- Attendance records and progress dashboards
Nurseries & day careA clearer connection between your setting and families.
POSSIBILITIES TO DISCUSS
- Enquiries, waiting lists and session bookings
- Parent communications and permissions
- Attendance, billing and staff scheduling
MOT garages & workshopsKeep bookings, workshop jobs and customers connected.
POSSIBILITIES TO DISCUSS
- MOT and service booking diaries
- Job cards, estimates and customer approvals
- Service reminders, parts and invoice workflows
Taxi bases & private hireBring your bookings, drivers and vehicles into view.
POSSIBILITIES TO DISCUSS
- Booking and dispatch workflows
- Driver, vehicle and shift management
- Account customers, invoices and document reminders
Security companiesCoordinate sites, officers and client reporting.
POSSIBILITIES TO DISCUSS
- Guard rotas and assignment coverage
- Incident reports and site instructions
- Client portals and training or licence reminders
eCommerce & retailManage the work that happens after a customer orders.
POSSIBILITIES TO DISCUSS
- Order and stock management
- Fulfilment, returns and supplier workflows
- Connections to suitable sales and accounting tools
Professional servicesGive every client, case and deadline a clear home.
POSSIBILITIES TO DISCUSS
- Enquiries, casework and project tracking
- Client portals and document requests
- Time records, approvals and billing workflows
Logistics & field teamsKeep the office and the people on the move in sync.
POSSIBILITIES TO DISCUSS
- Job allocation and mobile work updates
- Vehicle, equipment and delivery records
- Customer updates and operations reporting
Your industry isn’t listed?
These are examples, including but not limited to the sectors above. If there’s a better way to run your business, let’s explore it.
Tell us what you have in mindFROM BUSINESS PROBLEM TO WORKING PRODUCTSee what that
Explore our case studies See what that
looks like in practice.
CASE MANAGEMENT
A shared view of complex casework.
Candidate records, caseworker assignments and progress brought together in one workspace.
Explore JBG Flow
TRANSPORT & FAMILY PORTALS
Connect the office with the journey.
Transport scheduling, driver and vehicle assignments, and a dedicated parent and carer portal.
Explore Club-Travel PortalAlso in education: Brisk’s medical study workspace Project screens are examples of the interface, not performance results.
A CLEAR PROCESS. NO GUESSWORK.You bring the need.
You bring the need.
We build the way forward.
You don’t need a finished specification. You need a starting point. We’ll help you turn it into a plan, then into software your team can use.
- 01A clear project brief
You tell us what needs to work better.
Show us the spreadsheets, tools or everyday tasks that slow things down. We get to know your users, priorities and what a useful first release should achieve.
- 02A design and delivery plan
We map it out, then design it together.
We plan the workflows, screens and integrations, then share a prototype for your feedback. Scope, responsibilities, costs and milestones are agreed before the build.
- 03Working software to review
We build. You see it take shape.
We develop in reviewable stages, with regular demonstrations. Realistic test scenarios help us check permissions, data flows and the tasks your team needs to complete.
- 04A supported next step
Launch, hand over and keep improving.
We agree data migration and launch arrangements, help your team get started and provide the agreed documentation. Hosting, support and future improvements are scoped around your needs.
Designed for real users Permissions planned from the start A foundation you can build on
BUILT AROUND YOUR TEAMYour next step
Explore services in Durham Your next step
in Durham.
Software for businesses in Durham
Software development for organisations in Durham. We scope product discovery, requirements and architecture, ux and interface design around your users and working arrangements. Tell us which sites need support and whether delivery can be remote so we can confirm the work, timing and fees.
Discuss your software projectHow we work together
For your team in Durham, we begin with a remote scoping conversation to review users, systems and the work required. Any on-site work, access requirements, travel costs and dates must be agreed before booking.
START WITH WHAT MATTERS MOST.A focused first release.
A focused first release.
Room for bigger ambitions.
Start with one essential workflow or plan a wider platform. These are starting prices; your proposal defines the features, delivery plan and final cost.
PROVE THE IDEA
MVP Package
Validate a core workflow without overbuilding.
From £1,199
fixed scopeStart with the essentials- Defined deliverables and timeline
- Rapid prototype and UX
- Essential integrations
- Weekly demo and handover
CONNECT THE BUSINESSFeatured
Complete Web App
A production-ready web application designed to evolve.
From £3,999
projectPlan your application- End-to-end development and QA
- Scalable API-first architecture
- Payments, CRM or analytics integration
- Documentation and deployment
BUILD THE BIGGER PICTURE
Full Product Suite
A unified web and mobile product with one backend.
From £4,999
projectExplore your product- Web application
- iOS and Android applications
- Shared authentication and APIs
- Launch guidance and support
Prices are estimates, exclude VAT and vary with scope, integrations, data migration, platform fees and security requirements.
GOOD QUESTIONS. STRAIGHT ANSWERS.Let’s make
Let’s make
things clearer.
From the first idea to life after launch, here’s what you might be wondering.
Talk it through with usHow do you work with businesses in Durham?
For your team in Durham, we begin with a remote scoping conversation to review users, systems and the work required. Any on-site work, access requirements, travel costs and dates must be agreed before booking.
I know the problem, but I don’t have a technical specification. Can you help?
Yes. Start by telling us what you do, who needs to use the system and what is getting in the way. Screenshots of your current tools or a walk-through of one task can be enough to start discovery. We help turn that into a practical brief and an agreed scope.
Can you build a CRM or portal specifically for our business?
Yes. We can design customer records, pipelines, dashboards and portal journeys around your processes. We agree the user roles, permissions, integrations and reporting you need, then build the first release around your priorities.
Our industry isn’t listed. Can we still work with you?
Absolutely. The industries above are examples, including but not limited to the sectors we can discuss. Tell us about your workflow, your customers and any specialist requirements. We review suitability and confirm what we can deliver before you commit.
Can the software connect to the tools we already use?
Often, yes. We check the available APIs, access permissions, data quality and provider terms before confirming an integration. Any third-party subscriptions, usage charges or limitations are made clear in the proposal.
How do you approach permissions and sensitive information?
We agree who should be able to see or change each type of information, and scope authentication, access controls, activity records, backups and testing accordingly. If your workflow handles care, child or other sensitive records, we discuss the data requirements and responsibilities during discovery, with specialist input where needed.
How much will it cost, and how long will it take?
The packages in the pricing section cover different levels of delivery. Your quote and timeline depend on the workflows, user roles, integrations, data migration and testing involved. We agree the first release and its milestones before development starts.
Can we start small and add features later?
Yes. A minimum viable product, or MVP, is a focused first version that solves the main problem. We can prioritise the essential journey, collect feedback and plan later features around how your team actually uses it.
What happens to the software after launch?
We agree hosting, handover, ownership and licensing arrangements in the proposal. Maintenance, monitoring, updates and further development can be arranged as an ongoing service, with responsibilities and recurring costs made clear.
IT STARTS WITH A CONVERSATION.You tell us what you need.
You tell us what you need.
We’ll help you build it.
A CRM. A portal. A smoother working day. Or an idea that doesn’t fit a category yet. Tell us what you want to make possible.
A conversation first. A clear proposal next.NO TECHNICAL BRIEF NEEDED
Just start with…
- 01 What’s slowing you down?
- 02 Who needs to use it?
- 03 What would better look like?
We’ll work out the next step together.