No internal IT team
Outsource support, administration and day-to-day technology ownership to one partner.
IT Support & Consultancy
Managed IT Support in Dewsbury
For businesses in Dewsbury. Gain the capability of a dependable IT function without having to assemble every skill and system in-house.
- Structured helpdesk
- Proactive monitoring
- Security-first administration
Included in the service
What’s included
Proactive IT management, user support and technology oversight for growing organisations.
Managed IT Support for businesses in Dewsbury. Gain the capability of a dependable IT function without having to assemble every skill and system in-house. Proactive IT management, user support and technology oversight for growing organisations. Discuss your users, systems and delivery requirements so the scope and fees can be agreed before work begins.
- Remote helpdesk
- Monitoring and patch management
- Microsoft 365 administration
- Endpoint and identity security
- Backup oversight
- Regular service reporting
Before we speak
A managed IT support proposal starts with your users, devices, locations and key applications. Share your current support hours and recurring issues, plus the services already provided by other suppliers. This helps separate routine management from projects, replacement equipment and other work outside the support agreement.
Who we help
Is this right for you?
These are some of the situations this service covers. Your proposal will reflect the work and support you actually need.
Overstretched IT managers
Add helpdesk capacity, monitoring and specialist escalation without permanent hiring.
Security-conscious firms
Bring identity, endpoint, backup and patching disciplines into normal support.
Pricing
Managed support with predictable annual pricing
Three service levels cover co-managed support, fully managed IT and project-inclusive delivery.
Co-managed
Nova Assist
Infrastructure support and cover for an existing IT function.
£250
per user / year
- Core infrastructure support
- NOC monitoring
- Holiday cover allowance
- Minimum 25 users
Most popularRecommended
Nova Essentials
Complete day-to-day IT support for SMEs.
£500
per user / year
- User and device helpdesk
- Endpoint and infrastructure monitoring
- New-user setup
- Minimum 5 users
Project-led
Nova Infinity
Full support with agreed technology projects included.
£800
per user / year
- Fully managed IT support
- Unlimited agreed-scope projects
- Strategic technology planning
- Minimum 25 users
Prices are per user, per year and exclude VAT. Final scope depends on your users, sites, infrastructure and required service hours.
The detail
Where we focus
User support
A structured helpdesk for faults, access requests and day-to-day questions.
Proactive maintenance
Monitoring, patching and routine reviews designed to prevent avoidable disruption.
Device management
Consistent setup, policies and lifecycle support for business devices.
Technology oversight
Documentation, supplier coordination and practical planning beyond individual tickets.
The process
How the work happens
- 01
Discovery and audit
We document your environment, users, suppliers and immediate risks.
- 02
Onboarding
Support tools, access controls and escalation routes are put in place carefully.
- 03
Proactive care
We support users and maintain systems against an agreed service scope.
- 04
Roadmap
Reviews turn recurring issues and business plans into prioritised improvements.
Before we startYour questions,
Your questions,
answered.
Can you replace or complement an internal IT team?
Both models are possible. We can act as your outsourced IT function or provide additional capacity and specialist support.
What happens during onboarding?
We agree scope, document the environment, establish secure access and prioritise urgent risks before moving into normal support.
Related services
Plan the next piece of work.
Explore by context
Guides and industry applications.
See how this service connects to sector priorities and practical buying decisions.
Let’s start with your priorities
What needs to work better?
Tell us about your business, the problem you’re working through and any dates that matter. We’ll discuss the scope and the next step with you.